LETTER OF GRATITUDE
Date: 12 June 2026
To Whom It May Concern,
Thank you for the opportunity to write this letter of gratitude.
Mr. Janse van Rensburg (Francois) has been absolutely professional in his service and support. The events leading up to the final resolution of the defective product were dealt with swiftly and efficiently.
Kindly accept this letter of gratitude with regards to a great job well done. I would recommend François to anyone who has any need for firearm and associated gear help and/or knowledge, as his expertise is an invaluable asset to any team or business.
Also, a special mention of thanks to Varotec Optics for the quick response in replacing my faulty scope. Your backup service is excellent. Due to this great service, I will be actively promoting Varotec Optics.
Best Regards,
Luan A. Jacobs
